Privacy Policy

Last updated: 01/January/2026

1. Introduction

Welcome to My Roses Boutique (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or place an order on our website.

This policy applies to customers located in the United Arab Emirates, including Dubai.

2. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Recipient details (name, address, message)

  • Order details and preferences

  • Payment-related information (processed securely via third-party payment gateways)

⚠️ We do not store your credit/debit card details.

3. How We Use Your Information

We use your information to:

  • Process and deliver flower orders

  • Contact you regarding your order or delivery

  • Provide customer support

  • Improve our products and services

  • Send order confirmations and updates

  • Comply with legal or regulatory requirements in the UAE

4. Sharing of Information

We do not sell or rent your personal data.

Your information may be shared only with:

  • Delivery partners (for order fulfillment)

  • Payment gateway providers

  • IT or hosting service providers (for website operation)

  • Government or legal authorities if required by UAE law

5. Cookies & Tracking

Our website may use cookies to:

  • Improve user experience

  • Analyze website traffic

  • Remember user preferences

You can disable cookies in your browser settings, but some features may not work properly.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or loss.

However, no online system is 100% secure.

8. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of incorrect information

  • Request deletion of your data (subject to legal obligations)

You may contact us for any privacy-related concerns.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Us

For questions regarding this Privacy Policy, please contact us:

My Roses
📍 Unit G04, Concorde Tower 1, Cluster H, JLT, Dubai, UAE
📧 info@myroses.ae
📞 +971 52 161 7758